For ages 21+

lb88's commitment to responsible gaming

Gaming is for enjoyment — not a source of income. lb88 believes that playing within healthy limits is every player's right. On this page we explain how you can make informed decisions to protect yourself and your family.

For ages 21 and above only
Our approach

When gaming is entertainment, and when it becomes a real problem

lb88 is an entertainment platform. We want every user to see gaming as a part of enjoyment — never as a way to relieve financial pressure. There is no guarantee of profit in casino or sports betting, and in the long run most players lose on average — this is a normal characteristic of this type of gaming.

Our Terms and Conditions clearly state that you must be at least 21 years old to open an account and place bets at lb88. We may request necessary documents to verify age. Any account belonging to a minor will be closed immediately and the relevant deposits will be returned.

Read our Privacy Policy to learn how your personal information is kept secure. For general questions, you are likely to find answers in the FAQ section.

Remember: Before placing a bet, decide the maximum amount you can afford to lose and stick to that limit. Continuing to bet after a win and giving it all back is also a sign of addiction.
Protection tools

Set your own limits yourself

After logging in to lb88, you can use the following features from Account Settings. For any assistance, contact us via 24/7 live chat or email.

Deposit limit

Set a maximum deposit amount on a daily, weekly or monthly basis. Reducing a limit takes effect immediately; increasing one applies after a set waiting period.

Session time limit

Decide in advance how long you will play each session. When the set time is up, a warning will appear automatically and, if needed, the account will go into a temporary break.

Temporary break

Keep your account temporarily closed for 24 hours to 30 days. During this time no gaming activity can take place, other than deposits, bets or live chat.

Self-exclusion

You can close your account completely for the long term — from 6 months to permanently. If self-exclusion is active and you attempt to open a new account, that will be closed too.

Activity history

View your complete history of deposits, withdrawals and bets at any time. Understanding your own spending patterns is the first step in responsible gaming.

Support contact

Get support in Bengali and English via 24/7 live chat or email for any issue. The support team will help you with limit setting or self-exclusion in full confidence.

Warning signs

When gaming is turning into a problem

If you notice any of the signs below in yourself or someone you know, consider seeking help.

  • A tendency to bet more in order to recover lost money ("chasing losses")
  • Lying to or hiding gaming activity from family or friends
  • Being unable to stop gaming and returning to it repeatedly
  • Feeling restless or irritable when not betting
  • Betting with household money or borrowed funds
  • Neglecting work, studies or family responsibilities to spend time gaming
  • Turning to gaming to cope with stress or sadness
  • Feeling no joy when winning at gaming, but feeling a great deal of pain when losing
If any of the above signs appear regularly, this is not a normal pattern of play. Contact lb88's support team or speak to a trusted family member or professional adviser.
Sources of help

You are not alone — help is available

Acknowledging the problem is a sign of strength. Seek support from the sources below.

lb88 support team

Support in Bengali and English via 24/7 live chat and email. Direct assistance with self-exclusion or limit setting is provided. All conversations are completely confidential.

Family and close ones

Let a trusted family member know about the problem. They can help with setting limits or deciding to take a break. Family awareness helps with recovery.

Professional advice

A mental health specialist or behavioural addiction therapist can provide effective support for problem gambling. Contact your local hospital or mental health centre.

Core principles of responsible gaming

Build healthy gaming habits

Before playing at lb88, answer a few questions for yourself: how much money can I spend today? How long will I play? Writing down or keeping in mind these two decisions and sticking to them is the most effective method of responsible gaming.

Avoid betting while under the influence of alcohol or when tired. In these states your ability to make decisions is reduced and the risk of overspending increases. Never bet with borrowed money or by breaking into your savings — this leads to financial difficulty.

Every bet is an independent event. The result of the last round does not affect the result of the next — this is a basic statistical fact. The thought "I'm sure to win this time" generally leads to losses.

Gaming should be a small part of life. Spend time at lb88 alongside family, friends, work and other hobbies — never instead of them.

Minor protection: If younger members of your household use your device, keep your lb88 account logged out and keep your password private. Keeping children and teenagers away from gambling is a shared family responsibility.

lb88's commitment

lb88 cares about the well-being of every user. We are only an entertainment platform — not a financial solution. Our support team, limit-setting tools and self-exclusion facility are always here for you. Whenever you need help, reach us via 24/7 live chat or email.

Common questions

Questions and answers on responsible gaming

Yes. At lb88, self-exclusion can be done through Account Settings or via the support team. You can request to close your account for a minimum of 6 months or permanently. If a self-excluded person tries to open a new account, that account will also be closed.

After logging in to lb88, go to the "Responsible Gaming" section in Account Settings. From there you can set a daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately. Increasing a limit is subject to a waiting period.

The minimum age to register, deposit and place bets at lb88 is 21. A national ID card or other government-issued document may be requested to verify age at the time of registration or at any later point. Accounts belonging to anyone under 21 will be closed.

Yes. Behavioural addiction is a treatable condition. Contact a local mental health specialist or the psychiatry department of a hospital. Seeking professional advice with the support of family is an effective path to recovery. lb88's support team can also provide initial guidance.

A temporary break pauses the account for 24 hours to 30 days — it reactivates automatically once the set period ends. Self-exclusion is a long-term measure: the account remains closed for at least 6 months or permanently, and any attempt to open a new account is also blocked. For serious problems, self-exclusion is the appropriate choice.

Start by speaking with them directly — with empathy and without judgment. Informing lb88's support team may allow supportive steps to be taken regarding their account. Consulting a mental health specialist can be helpful for the whole family.
See also

Related pages

Terms & Conditions

Learn more about lb88's full terms of use and policies.

Privacy Policy

Learn how your personal information is stored and kept secure.

About Us

Learn about lb88's platform, goals and values.

FAQ

Answers to common questions about deposits, withdrawals, bonuses and accounts.