lb88 Privacy Policy

1. Introduction and Applicability

lb88 (site: lb88bet.cam) is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy sets out how your information — both provided by you and collected automatically — is handled when you use our website, create an account, make a deposit or withdrawal, or use any of our services.

This policy forms part of lb88's Terms and Conditions and both documents should be read together. By accessing the site or registering an account, you are considered to have voluntarily accepted the terms of this Privacy Policy.

This policy applies only to lb88's own platform. Third-party websites or services that have their own privacy policies are solely responsible for those policies.

2. Types of Information Collected

The following types of information may be collected at various stages of using the lb88 site:

2.1 Identity Information

• Full name and date of birth
• National ID number or passport number (for identity verification)
• Email address and mobile number
• Residential address

2.2 Financial Information

• Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfer transactions)
• Transaction history and amounts

2.3 Technical Information

• IP address and device identity
• Browser type and operating system
• Session duration and pages visited
• Referral source and search terms

2.4 Gaming Activity Information

• Bet amounts, win and loss records
• Preferred game categories and playing times
• Bonus claims and wagering progress
• VIP level and points information

3. How Information Is Collected

lb88 collects user information in three main ways:

3.1 Information Provided Directly

Information you provide when creating an account, completing identity verification (KYC), contacting the support team, or filling in any form is stored directly.

3.2 Automatically Collected Information

During your browsing session, certain information is collected automatically through cookies, log files, and similar technologies. This includes device information, IP address, and site usage patterns.

3.3 Information Received from Third Parties

Limited information may be received from payment processing partners (such as bKash, Nagad, Rocket, Upay, or banks) for transaction confirmation purposes. Regulator-approved third-party verification services may also be used for identity verification.

4. Purpose of Using Information

Collected information is used for the following specific purposes:

• Account creation, management, and identity confirmation
• Processing and verifying deposit and withdrawal transactions
• Applying bonuses, promotions, and VIP benefits
• Detecting and preventing fraud, money laundering, and suspicious activity
• Providing customer support via 24/7 live chat and email
• Improving site functionality and providing a personalised experience
• Maintaining records in compliance with applicable law
• Sending important updates, policy changes, or security notices

lb88 does not sell or rent your personal information to any third party for advertising purposes.

5. Information Storage and Security

lb88 applies industry-standard technology and practices to protect your information. All data transferred between the site and your browser is secured through SSL (Secure Sockets Layer) encryption.

5.1 Technical Security Measures

• End-to-end SSL encryption
• Storage of sensitive data in encrypted databases
• Regular security audits and vulnerability testing
• Limited access controls restricted to authorised staff
• Automatic alerts for suspicious logins or activity

5.2 Data Retention Period

Information is retained for as long as the account is active and for as long as required to meet applicable legal obligations after the account is closed. Once the defined period has elapsed, information is securely deleted or anonymised.

While we apply the highest level of technical protection, no method on the internet is 100% secure. In the event of a security incident, we will notify affected users as quickly as possible.

6. Sharing Information with Third Parties

lb88 may share information with third parties only in the following limited circumstances and only to the extent necessary:

6.1 Payment Processing Services

Necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and bank partners to process deposits and withdrawals. These partners follow their own privacy policies and are bound by agreement with us.

6.2 Identity Verification Services

Approved third-party verification services may be used to confirm identity and age during the KYC process. These service providers are contractually bound to maintain data confidentiality.

6.3 Legal Obligations

Information may be disclosed to authorities in response to a court order, government investigation, or applicable legal requirement. Where such disclosure is mandatory under law, lb88 will not be able to prevent it.

6.4 Business Transfers

User information may be transferred in the event of a business merger, acquisition, or asset transfer. In such cases, the new owner will be required to comply with this same Privacy Policy or a stricter one.

7. Cookies and Tracking Technologies

The lb88 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve site functionality and your experience.

7.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, security verification, and core functions — these cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, and other settings.
• Analytics Cookies: Used to analyse site usage patterns and improve the service.
• Marketing Cookies: Used to display relevant promotional content — you can disable these.

7.2 Cookie Controls

You can delete cookies or disable non-essential cookies at any time through your browser settings. However, disabling cookies entirely may cause some features of the site to stop working correctly.

8. Your Rights

As a registered user of lb88, you have the following rights regarding your own information:

8.1 Right to Access Information

You can request to view the personal information stored in your account at any time. Contact lb88's support team via live chat or email and the information will be provided within a set timeframe.

8.2 Right to Correct Information

If any information in your profile is incorrect or incomplete, you can request a correction. Changes that may affect KYC verification may require additional documents to be submitted.

8.3 Right to Delete Information

In certain circumstances you can request that your information be deleted. However, where legal obligations, ongoing disputes, or fraud investigations apply, it may not be possible to delete all information immediately.

8.4 Right to Object to Processing

You have the right to object to marketing communications or certain types of data processing. Such requests can be submitted through the support team.

lb88 gives the highest priority to user protection in line with its Responsible Gaming Policy, so the proper handling of personal information is central to that policy.

9. Protection of Minors

All lb88 services are intended solely for persons aged 21 or above. No information is intentionally collected from anyone under the age of 21.

Age is verified during the registration process and re-confirmed through the identity verification (KYC) process. If we become aware that a minor's information has been collected, the relevant account is closed immediately and the collected information is deleted.

If a parent or guardian believes their child has created an account on lb88, please contact the support team immediately — the matter will be resolved on a priority basis.

10. Policy Changes

lb88 reserves the right to update or change this Privacy Policy at any time. Depending on the nature and significance of the change, you will be notified in the following ways:

• Minor edits: update of the date at the top of the policy
• Significant changes: notification to registered email and a banner notice on the site
• Fundamental changes: explicit consent obtained before the change takes effect

Continued use of the site after a new policy takes effect will be considered acceptance of the revised policy. For more details about policy changes, you can read our About Us page.

11. Contact

If you have any questions, concerns, or information-related requests regarding this Privacy Policy, contact lb88 using the details below:

Our support team can assist in both Bengali and English and will respond to your request as quickly as possible.